Delivery Information

Delivery Costs

Delivery prices are based on zones:

Australia (Under $20 order)
$6.60 per order
Spend more than $20 and get free postage and handling in Australia.

South East Asia and New Zealand
$10.00 per order

Rest of world*
$25.00 per order

Please note that all international orders are placed at the risk of the customer. Fizbag and Revamp Professional Organisers are not responsible for any international orders that may be lost.

Delivery Times

Fizbag and Revamp aim to have all items in stock and sent out to you within 3 to 4 working days from receiving your order.

In the very unlikely event that we do not have your item in stock, we will notify you within 24 hours of receipt of your order.

The Fizbag Guarantee

Fizbag guarantees the quality of their products. If, for any reason, you are not satisfied with your purchase, we will help you obtain a refund or exchange from Fizbag. Refunds for items returned to Fizbag (with original receipt) within 21 days of the original purchase will be credited on the original payment card.

Items returned between 21 and 28 days after the purchase date will be exchanged for a credit note. This will be redeemable for one year.

Refunds and Exchanges

All goods must be new and unused and in their original pouch (Fizbag Original). The initial shipping and handling charges are not refundable. If you have an exchange for the same amount (or less) as the initial purchase, we will not charge you additional shipping and handling. All items are the customer's responsibility until we receive them.

How to Return or Exchange
All returns must be confirmed to us immediately by email at louise@TheRevampExperience.com.au. You will be given a Return Authorisation Number and the address to send items to.

We suggest you send your returns by registered post and retain proof of posting. All items are returned to us at the customer's expense and are the customer's responsibility until we receive them.

You should receive your full refund (if returned to us within 21 days) or exchange order within 2 weeks of our receipt.


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