The Art of Masterful Delegation
by Louise D'Allura on November 8th, 2011

I recently spent time with one of my office organising clients providing some Masterful Delegation Coaching.

Delegation is one of those skills that can be done really well or really poorly. Delegation can provide an excellent opportunity for staff or children to feel valued and learn new skills. It can also be a brilliant time management tool for you!

Unfortunately my client had a not-so-great experience exercising their delegation muscles. As I listened I got an idea of the challenges they were facing, what they could control and what opportunities they had. When the time was right we gained some insights and I shared loads of tips to try and tools to use which would make the whole delegation process so much easier in the future.

One of the things we talked about was how delegation is one of the most effective time management tools for managers and leaders. According to a survey of 1400 Chief Financial Officers delegation was reported as the most effective time management tool.

Done right Masterful Delegation can save your time and your life from being lived at work, in your business and doing everything yourself!! Learning how to delegate either to staff or children is a terrific way to share the workload at home and at the office!

No matter who you're trying to delegate to, there are three simple steps to consider. The PCS approach (with accompanying Masterful Delegation Checklist) is only one of many tools we teach clients - and a great place to start getting better results immediately.

Each phase of the PCS approach has a series of questions I've summarised it into two questions per stage!

P - Preparation - take some time to think and gather what the delegatee will need to know about the task
C - Communicate - the outcomes you're looking for, how often you'll need to meet.
S - Supervision - what will you do to keep track of the task you've delegated so you can get the result your looking for and provide a learning opportunity

After running through these steps plus a host of other strategies they felt much better prepared to stretch that delegation muscle once again!

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